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Overview:


(c) Speedtest

Help Desk Support:

LabRatsUK is on hand 24 hours a day to help with any questions or queries your company has.

Just contact LabRatsUK for friendly advice from our call centre.

Server Support


Our highly experienced technicians setup and manage your servers for you. We manage your File Servers, Database Servers, Web Servers, Email Servers and Backup Servers.

Any server requires ongoing maintenance, continual configuration & regular checking. Managing your servers is vital to their uptime & their capacity.

We view server management as crucial to maintaining healthy networks. A virus on your server can easily be transferred across your whole network.
If your server goes down then your workforce will be unable to log on, unable to browse e-mail & the web, unable to get to shared network resources, obviously resulting in......................

Remote monitoring of servers also comes as standard with our Support package.

Q. Will you support our ERP system? How can you possibly know everything about all applications?

We are technical experts in general-purpose operating systems and in mass-market applications like office applications and e-mail servers. For industry specific applications, we will support them if the customer maintains a support contract with the original vendor that gives us a place to go with specific questions and a channel for receiving patches and updates. Without a support contract, we are unable to support niche applications.

Trouble Ticket:

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